Software Quality Assurance Plans & Project Monitoring Plans

What is Quality?

žThe American Heritage Dictionary defines Quality as a characteristic or attribute of something.

žAs an attribute of an item, quality refers to measurable characteristics – things we are able to compare to known standards such as length, color, electrical properties, and malleability.

žQuality of design refers to the characteristics that designers specify for an item. The grade of materials, tolerances, and performance specifications all contribute to the quality of design.

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